The Glendeveor, Newquay
An important update about The Glendeveor
If you’ve found your way here, you may have heard that The Glendeveor has changed hands. We’ve put this page here so that anyone with a booking or a question can find the information they need in one place.
What happens if you have a booking
If you booked with us through an online travel agent—such as Booking.com or Expedia—their team will be in touch with you about your reservation. If you booked directly through our website or by phone, we will contact you ourselves. You don’t need to do anything; the relevant party will reach out.
Refunds
We want to reassure you that any payments you have made will be refunded. If you paid us directly, we will process the refund. If you paid through an online travel agent, they will refund you. You will be contacted as part of the process outlined above.
A thank you from us
We have been at The Glendeveor for over twenty years, and it has been a real privilege. We have had some wonderful times here and will take so many happy memories with us. To everyone who has stayed with us, recommended us, or simply supported us over the years—thank you. Your custom and kindness have meant a great deal.
About the new owners and our apologies
The new owners have plans to refurbish the property and will not be able to take over any bookings we have. We are very sorry for any inconvenience or disappointment this causes, and we understand that for some of you the notice may feel short when it comes to finding alternative accommodation. We are genuinely sorry for that.
Why we couldn’t say anything sooner
We knew that a sale might be on the cards, but things moved quickly and nothing was certain until the purchase had actually completed. We were not in a position to share the news before then, and we’re sorry that we couldn’t give more advance notice.